↓ CV
IT leadership · infrastructure · systems

Rana Kayser
Bibu.

Assistant Manager – IT

IT professional with experience across enterprise infrastructure, network operations, ERP coordination, systems administration and end-user support. Focused on dependable technology services, secure systems and solutions that support business operations.

✉ Get in touch ◉ WhatsApp ↗ View resume PDF
⌖ Dhaka, Bangladesh✉ bibu@gmail.com☎ +880 1612-444999
Rana Kayser Bibu profile portrait
Rana Kayser BibuInformation Technology
01 / THE PROFILE

Purposeful IT.
Practical impact.

A hands-on IT professional bringing together infrastructure support, systems administration and cross-functional coordination.

I am a dedicated, results-driven IT professional experienced in supporting business-critical technology environments. My work spans IT infrastructure setup and maintenance, network equipment, cloud and file servers, user access administration, ERP project coordination, vendor management and technical support. I work calmly under pressure, value service quality and deadlines, and aim to build collaborative working relationships with colleagues, management, vendors and clients.

CAREER OBJECTIVE

Seeking a dynamic role in a forward-thinking organization where I can leverage my IT infrastructure and support expertise to drive operational excellence, enhance system security, and contribute to long-term organizational growth.

5Organizations
2017Career start
ITCore discipline
BScComputer Science
02 / CAREER STORY

Experience in motion.

Roles and responsibilities across manufacturing, aviation, telecom and technology environments.

AUG 2025 — PRESENTBanani DOHS, Dhaka

Assistant Manager – IT

SHASHA DENIMS PLC
  • Plan, coordinate and implement ERP projects to meet factory departmental needs.
  • Coordinate with vendors to ensure services meet company requirements.
  • Monitor the company website for proper operation and up-to-date content.
  • Install, configure and monitor rack-mounted switches, access points and Wi-Fi routers.
  • Resolve IT support issues and maintain optimum service levels.
JUL 2021 — JUL 2025Banani DOHS, Dhaka

Senior Executive – IT

Fly Dhaka Airlines Limited (Concern of SHASHA DENIMS)
  • Set up and managed IT infrastructure in line with CAAB policy.
  • Set up IP PBX server for inter-branch telecommunications.
  • Configured and managed Nextcloud and FreeNAS file servers.
  • Maintained cloud email services and company domain hosting.
  • Monitored system access privileges and coordinated technology vendors.
  • Maintained IT purchase inventory for audit support and resolved user issues.
AUG 2019 — JUN 2021Uttara, Dhaka

Senior Executive – IT

Regent Airways (Concern of Habib Group)
  • Managed Active Directory users, groups and Group Policy.
  • Configured and monitored pfSense firewall and TrueNAS / ownCloud file services.
  • Set up VRS air-ticketing software at domestic and international check-in counters.
  • Installed and troubleshot Zebra thermal printers and passport readers.
  • Supported CCTV DVR/NVR, IP cameras and attendance systems.
  • Maintained Ricoh print server, user email configuration and IT documentation.
JUL 2018 — AUG 2019Mohakhali, Dhaka

Executive – IT

BRACNet Limited
  • Provided desktop, laptop, printer, switch and router troubleshooting.
  • Managed sister-concern office networking and inter-networking requirements.
  • Created, removed and maintained user accounts and passwords.
  • Worked with Active Directory, workstation setup, cabling and network diagrams.
  • Configured MikroTik load balancing and failover, and Grandstream access points.
  • Delivered remote support and visited sub-offices for maintenance.
JAN 2017 — JUL 2018Banani, Dhaka

Senior Executive – IT

INDEX Development Ltd
  • Managed Linux web servers through WHM and maintained cloud and email servers.
  • Analyzed website bugs, optimized solutions and improved news-portal features.
  • Maintained internet route optimization, intranet and network usage monitoring.
  • Worked with Google Analytics, Google AdSense and advertising campaign monitoring.
  • Installed frameworks, maintained PBX and DVR systems, and updated ERP data.
03 / ACADEMIC FOUNDATION

Education.

Academic foundation in computer science and science.

2017

Bachelor of Science

Computer Science
BRAC University

2011

Higher Secondary Certificate

Science
SOS Hermann Gmeiner College

2008

Secondary School Certificate

Science
SOS Hermann Gmeiner College

04 / TOOLKIT

Skills & expertise.

Practical tools and capability areas reflected in the responsibilities and specializations listed in the CV.

Infrastructure & systems

IT Support ServicesNetwork AdministrationServer ManagementActive DirectoryGroup PolicyMikroTikpfSense FirewallNextcloudFreeNAS / TrueNASWHMCloud EmailIP PBX

Web, applications & digital

Web DevelopmentWordPressJoomlaPhotoshopIllustratorGoogle AnalyticsGoogle AdSenseG SuiteGoogle MapsERP Systems
05 / WORKING STYLE

How I contribute.

Professional strengths described in the supplied resume and demonstrated through work responsibilities.

✓

Issue resolution

Practical troubleshooting and support for users and business systems.

↗

Vendor coordination

Coordinating technology services and equipment around company needs.

◷

Dependability

Working under pressure, meeting critical deadlines and maintaining service quality.

LET’S CONNECT

Good technology
starts with a conversation.

Open to professional conversations about IT infrastructure, enterprise systems, technology operations and relevant career opportunities.

↓ Download resume PDF
✉ bibu@gmail.com◉ +880 1612-444999in linkedin.com/in/rkbibu
⌖ Dhaka, Bangladesh